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Privacy policy

Your privacy is important to us and we want you to feel comfortable visiting our site. We take care to protect your personal data collected, processed and used during visits to the Hotel Muralto Website.

By accessing the Hotel Muralto Website you accept this Privacy Statement ("Statement").

If you do not agree to this Statement, do not proceed to further web pages of the Hotel Muralto Website. This Statement may be updated from time to time. We therefore ask you to consult it on a regular basis. The last line of this Statement below indicates when the Statement was last updated.

What are the purpose and the scope of this Statement?

Hotel Muralto is committed to safeguarding the personal information that we collect from individuals who use the Hotel Muralto Website. Accordingly, Hotel Muralto has developed this Statement to describe how and what type of data will be collected from users of the Hotel Muralto Website and the purposes for which Hotel Muralto may collect, share or disclose the data. Hotel Muralto also outlines reasonable precautions which are taken to keep your data secure. This Statement applies to any information obtained by Hotel Muralto through your use of the Hotel Muralto Website. It is not applicable to any Internet websites controlled by third parties not affiliated with Hotel Muralto that the Hotel Muralto Website may link to ("Third Party Sites"). Please review the privacy statements of Third Party Sites as Hotel Muralto is not responsible for and has no influence on the content or the privacy practices of Third Party Sites.

What information do we collect from you and for what purpose?

When you visit the Hotel Muralto Website, our web server automatically records details about your visit (for example, your IP address, the web site from which you visit us, the type of browser software used, the Hotel Muralto Website pages that you actually visit including the date and the duration of your visit). In addition, we collect personal data which you provide through the Hotel Muralto Website, for example when you enter personal details (e.g. name, gender, address, e-mail address, phone/fax number) on a registration page or if you sign up for an email newsletter. Hotel Muralto will use your personal data:
• for the purposes of technical administration and research & development of the Hotel Muralto Website,
• for customer and user administration and marketing,
• to inform you about our services and products, and
• for such purposes as otherwise specified.
Hotel Muralto respects applicable laws and regulations in its use of personal data.

How do we collect and store information from you?

Hotel Muralto uses tracking technology such as cookies or tags to gather information as outlined above (see: "What information do we collect from you and for what purpose?") to understand how visitors use the Hotel Muralto Website. Tracking technology helps us manage and improve the usability of the Hotel Muralto Website, for example by detecting whether there has been any contact between your computer and us in the past and to identify the most popular sections of the Hotel Muralto Website.

To whom do we disclose your information collected from the Hotel Muralto Website?

Hotel Muralto may disclose your information to its affiliates and its and their agents and third party providers inside or outside your country of residence to perform services for Hotel Muralto and for the purposes stated above. When transferring personal data internationally we make sure that we comply with applicable laws and regulations, for example, by entering into agreements which will ensure that the recipients of your information maintain an adequate level of data protection. We may also disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with any applicable law, regulations, court order or official request, or under any and for the purposes of any guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law.

What security measures have we implemented to protect your information collected through the Hotel Muralto Website?

Hotel Muralto has implemented reasonable technical and organisational security measures to protect your personal data collected by Hotel Muralto via the Hotel Muralto Website against unauthorized access, misuse, loss or destruction.

What should you consider when sending data over the Internet?

The Internet is generally not regarded as a secure environment, and information sent via the Internet (such as to or from the Hotel Muralto Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence. Please note that we accept no responsibility or liability for the security of your information whilst in transit over the Internet to Hotel Muralto. In order to protect your privacy we would like to remind you that you may choose another means of communication with Hotel Muralto, where you deem it appropriate.

How do we deal with information from individuals under the age of 18?

The Hotel Muralto Website does not seek to collect personal data from individuals under the age of 18. Individuals under the age of 18 should receive permission from their parent or legal guardian before providing any personal data to Hotel Muralto on the Hotel Muralto Website.

How can you access or review your personal data?

You may, where permitted by applicable law or regulation:
• check whether we hold your personal data,
• ask us to provide you with a copy of your personal data, or
• require us to correct any of your personal data that is inaccurate.
Should you have a request regarding the processing of your personal data please send a letter to the following address:
Data Protection Officer
Hotel Garni Muralto
Via Sempione 10
CH - 6600 Locarno - Muralto
Last update in June 2018.